Shipping is handled by either a third party courier service partner or Petriotics shipping department. An e-mail will be sent confirming that the order has been placed, we dispatch next day from our facility.
Due to high quantity of orders, we refrain from delivering same day.
We ship next day in Beirut and 2 days outside Beirut. Sometimes orders are delayed due to an item not being available in store, please do give yourself a 3-day window from the day of ordering.
If it is urgent, please do get in touch on +96170932676 and we will figure it out :o)
Free shipping on all orders above $89
For orders below $89, a $2 flat shipping rate will be charged.
We have a free return policy, please reach out by email to [email protected] or 70932676.
Please be informed that the product you wish to return shall be intact, unused and not opened. (We do exceptions on food on a case by case basis)
Returns deputes that are accepted will incur $0 return fee.